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Senior Mac Tech Support Position at Esalen (Big Sur, CA)

mayatron — Mon, 15 Sep 2008 01:22:37 GMT

Senior Mac Technical Support JOB POSTING ONLINE: http://www.esalen.org/info/jobs/srmactechsupport.html JOB SUMMARY: Esalen Institute, the pioneering alternative education center dedicated to personal and social transformation, is seeking a full-time Senior Macintosh Technical Support professional to join our Information Services team, based at our main campus in Big Sur, California. This position is responsible for development, maintenance, and support of the technology infrastructure of the organization, including computer systems, phones, network, Internet connectivity, web sites, and other related technologies. Our ideal candidate is a hardcore Mac enthusiast with serious professional support experience and an interest in living and working in our unique community-based environment. RESPONSIBILITIES: The position requires 40 hours work per week, typically scheduled as five consecutive days during normal daily business hours (9am-5pm), and availability for infrequent after-hours maintenance and on-call support in the event of after-hours emergencies. The position is responsible for providing user support and training in a friendly and timely manner, working closely with users from various departments to support the organization. Must be able to think creatively and have an independent sense of ownership and follow-through with daily tasks and projects. Must keep up-to-date with current, relevant technologies, news and standards. QUALITIES FOR CONSIDERATION: * Strong technical background, experience and interest: must have experience providing IT or help desk support in a Mac business or campus/lab environment. * Apple certifications: primary Mac OS X certifications (ACHDS, ACTC, ACSA) are preferred; also valuable are hardware certifications (ACDT, ACPT). New hires without current certification are expected to achieve the ACSP for Mac OS X 10.5 Leopard Support Essentials within the first six months of employment, and the ACTC for Mac OS X 10.5 Leopard Support & Server Essentials within the first year of employment. Esalen will provide training materials and support to achieve this certification. * Clear communication and willingness to relate to others, to listen and hear concerns in a patient and supportive manner; effective verbal and written communication skills. * Expert problem-solver able to accurately diagnose and repair systems. Independent work ethic to carry projects through to completion and implement solutions without constant supervision; ability and desire to explore and learn new technologies to support Esalen and our mission and enhance our business. * Strong analytic capability and organizational skills. * Community interest and involvement necessary to work, adapt, and thrive in Esalen’s unique professional and social environment. * Physical ability to walk, climb, crawl around property and lift computer equipment (50+ lbs) as necessary to perform duties. CORE TECHNICAL SKILLS: * Mac OS X client & server 10.4 and 10.5 platforms * Mac OS X administration: Server Admin, Remote Desktop, NetBoot/NetInstall * Casper Suite 6 (for deployment, inventory, and patch management) * Apple software: Mail, Safari, iCal, Address Book, iWork & iLife suites * Experience with Microsoft Office 2004/2008: Entourage, Word, Excel, PowerPoint * Experience configuring and troubleshooting Internet protocols (IP, DNS, DHCP, etc.) * Basic networking: ethernet & fiber LAN, wireless 802.11, routers, firewalls, switches * Basic hardware support, upgrades, and maintenance capabilities * Basic UNIX skills for system administration, scripting, troubleshooting COMPLEMENTARY TECHNICAL SKILLS: * Microsoft Windows 2000/XP/Vista and Server 2000/2003 (Microsoft certifications are a plus) * FileMaker 9 Pro & FileMaker 9 Server * EMC Retrospect 6 Backup Server * AppleScript and other scripting technologies * Core web technologies including XHTML & CSS, RSS * Advanced web development: Javascript, AJAX, PHP, MySQL, XML, Filemaker/Lasso * Web and multimedia tools: Adobe Photoshop, Flash * Phone system technologies, including PBX programming, VoIP solutions, etc. * Open source technologies: familiarity with popular open source packages, including Apache, Webmin, SpamAssassin, Clam Antivirus, etc.; ability to research, advise, install/setup, maintain, and document appropriate open source solutions. COMPENSATION: The salary for this position is $1,500/month which is provided in addition to all meals, on-property housing if available (or housing allowance of $900/month), and a comprehensive benefits package including medical, dental, and paid time off. Esalen also provides staff with access to an extensive range of educational and community benefits, including movement classes, ongoing in-house programs, and discounts and scholarship for workshops and bodywork. ABOUT ESALEN: Established in 1962, Esalen is a leading center for exploring and realizing human potential through experience, education, and research. We work toward the realization of a more humane and all-embracing world, seeking answers to questions unlikely to be explored by traditional universities and religions. We sponsor pioneering initiatives and offer personal, spiritual, and social transformation programs for residents, interns, and workshop participants. To learn more about our history, browse our program and workshop offerings, or download the current catalog, please visit our web site at www.esalen.org. TO APPLY: To apply, please submit resume, including cover letter, detailing your qualifications, experience, and interest to Jeremy Taylor by email at job214@esalen.org. APPLICATION DEADLINE: Friday, October 3, 2008. Esalen is an Equal Opportunity Employer and does not discriminate on any basis prohibited by law.

$18,000/yr - Full Time -

Location: San Francisco - 801 views

IT Support Technician

k0rr_DumP — Tue, 18 Mar 2008 07:15:31 GMT

We area a young, small, organization looking to expand. We seek self driven people with great problem solving and communication skills to fill positions where growth potential is only limited by your motivation. Starting compensation will be based on your experience but may be quickly adjusted based on performance. In this job being resourceful and attentive to detail is better than fancy certifications. Job Duties: *.- Maintains, administers and provides Help Desk support for internal applications, hardware and software *.- Primary technical resource to end users *.- Resolves or escalates IT-related problems as appropriate *.- Assembles, configures, installs, troubleshoots and repairs computer systems, including hardware, software, email, network and peripheral equipment *.- Assists IT manager with network security maintenance *.- Assists with the maintenance and upgrade of the internal Intranet *.- Assists staff members as requested *.- Assists in instructing users in standard business and administrative software *.- Documents new procedures for future reference *.- Describes his daily activities with accuracy for billing and record keeping *.- Other related duties as assigned Qualifications: *.- Six months to two years of similar or related experience *.- A two-year degree in Computer Science or completion of a specialized course or an equivalent combination of education and experience *.- Working knowledge and ability to perform diagnosis and maintenance of hardware, software, LAN and associated peripherals *.- Ability to write simple PC-based software applications and reports *.- Possession of technical project management skills, analytical skills and problem solving skills *.- Ability to work and travel independently *.- Ability to operate general office equipment *.- Ability to lift 40 pounds without assistance *.- Possession of a valid California Driver’s License and an acceptable driving record *.- Availability on a rotating on-call basis, including evenings and weekends *.- Spanish speaker, a plus.

Full Time -

Location: Pacific Heights - 4112 views

Mac Technical Support (Esalen)

mayatron — Mon, 19 Nov 2007 23:34:21 GMT

ESALEN CURRENTLY HAS THE FOLLOWING JOB POSITION AVAILABLE: Mac Technical Support VIEW THIS JOB ONLINE: http://www.esalen.org/info/jobs/techsupport.htm JOB SUMMARY: The Esalen Institute has a staff position available for Macintosh technical support. This position is responsible for end-user technical support, as well as maintenance and development of the technology infrastructure of the organization, including computer systems, phones, network, Internet connectivity, web sites, and other related technologies. The chosen candidate will be a member of a four-person team responsible for providing seven day per week support to roughly 50 users in a Mac OS X networked campus environment. Core business software includes Microsoft Office 2004 and FileMaker Pro 8. On the backend are Apple Xserve G5 servers running OS X Server 10.4 and FileMaker 8 Server, and a Windows 2000 server running accounting software. RESPONSIBILITIES: The position requires 32 hours work per week, typically scheduled as four consecutive days during normal daily business hours (9am-5pm), and availability for infrequent after-hours maintenance and on-call support in the event of after-hours emergencies. Starting schedule is Friday through Monday. The position is responsible for providing user support and training in a friendly and timely manner, working closely with users from various departments to support the organization. Must work to ensure integrity of backups and security systems. Must be able to think creatively and have an independent sense of ownership and follow-through with daily tasks and projects. Must keep up-to-date with current, relevant technologies, news and standards. QUALITIES FOR CONSIDERATION: * Strong technical background, experience and interest: must have experience providing IT or help desk support in a Mac business or campus/lab environment. * Apple technical certifications strongly preferred: primarily Mac OS X certifications (ACHDS, ACTC, ACSA), but also valuable are hardware certifications (ACDT, ACPT). New hires are expected to achieve the ACTC within the first three months, and the ACSA within the first year of employment. * Clear communication and willingness to relate to others, to listen and hear concerns in a patient and supportive manner; effective verbal and written communication skills. * Expert problem-solver able to accurately diagnose and repair systems. * Independent work ethic to carry projects through to completion and implement solutions without constant supervision; ability and desire to explore and learn new technologies to support Esalen and our mission and enhance our business. * Strong analytic capability and organizational skills. * Community interest and involvement necessary to work, adapt, and thrive in Esalen's unique professional and social environment. * Physical ability to walk, climb, crawl around property and lift computer equipment (50+ lbs) as necessary to perform duties. CORE TECHNICAL SKILLS: * Mac OS X client & server 10.4.x platforms * Mac OS X administration: Server Admin, NetBoot, NetInstall, Remote Desktop, etc. * Apple standard software: Mail, Safari, iCal, Address Book, iWork & iLife suites, etc. * Experience with Microsoft Office 2004: Entourage, Word, Excel, PowerPoint * Experience configuring and troubleshooting Internet protocols (IP, DNS, DHCP, etc.) * Basic networking: ethernet & fiber LAN, wireless 802.11, routers, firewalls, switches, etc. * Basic hardware support, upgrades, and maintenance capabilities * Basic UNIX skills for system administration, scripting, troubleshooting, etc. COMPLEMENTARY TECHNICAL SKILLS: * Microsoft Windows 2000/XP/Vista; Windows 2000/2003 Server (Microsoft certifications also a plus) * FileMaker 8 Pro & Server * Apache 2 Server * EMC Retrospect 6 Backup Server * AppleScript and other scripting technologies * Core web technologies including XHTML & CSS, RSS * Advanced web development: Javascript, AJAX, PHP, MySQL, XML, Filemaker/Lasso * Web and multimedia tools: Adobe Photoshop, Flash * Phone system technologies, including PBX programming, VoIP solutions, etc. * Open source technologies: familiarity with popular open source packages, including Apache, Webmin, SpamAssassin, Clam Antivirus,, etc.; ability to research, advise, install/setup, maintain, and document appropriate open source solutions. COMPENSATION: The salary for this position is $1,000/month which is provided in addition to all meals, on-property shared housing. We currently offer housing for only a single person; pets are not allowed. Includes a comprehensive benefits package including medical, dental, and paid time off. Esalen also provides staff with access to an extensive range of educational and community benefits, including movement classes, ongoing in-house programs, and discounts and scholarship for workshops and bodywork. ABOUT ESALEN: Established in 1962, Esalen quickly became a recognized leader in the development of human potential. Our mission is to foster personal and social transformation. To learn more about our history, browse our program and workshop offerings, or download the current catalog, please visit our web site at www.esalen.org. TO APPLY: Submit resume including cover letter, detailing your qualifications, experience, and interest to job203@esalen.org. Application Deadline: Monday, December 3, 2007 Position Starts: Friday, January 4, 2008

Full Time -

Location: San Francisco - 864 views

Mac-Win-UNIX/Tech/Troubleshoot/Repair/Advise (Barter&Trade friendly!)

missgawker — Thu, 06 Sep 2007 22:55:18 GMT

Certified Macintosh Technician A+ trained Network + trained Windows Server trained Network Security trained over 13 years experience over 10 years supporting Windows 95-XP and now Vista as well Experienced with BSD Unix, OS X Unix, & Debian (Ubuntu) Linux can help with: SW/HW support, troubleshooting, repair, networking, backup solutions,purchasing, audio/video, multimedia, graphics, consulting, tutoring, Internet solutions, programming basics, administration, network security & defense, bluetooth, Cable/DSL/BroadBand installation & maintenance, data recovery & emergency services, AirPort, wireless network, network security & defense, iPhone & cracking, tutoring & training offered, you just got a mac and dont know what to do.....!? I can help no job too big or small reasonable rates will work with any budget i'll work with you! serving the entire Bay Area call marco @technotics 510-407-1849 510-684-1550 http://www.technotics.info

$40.00/hr - Full Time -

Location: Oakland Downtown - 54 views